Introduction
These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User", "you", "your") and ikiss ("ikiss", "the Platform", "we", "us", "our"), the operator of the online sports betting and live casino information platform accessible at https://ikiss.cam. This Agreement governs your access to and use of the ikiss website, all content published thereon, and any related services offered through the platform.
ikiss provides information, guidance and platform access primarily to users located in Malaysia and other permitted jurisdictions. All monetary values displayed on the ikiss platform are expressed in Malaysian Ringgit (MYR / RM) unless stated otherwise. By continuing to use the platform, you represent that you are at least 21 years of age and that you are doing so from a jurisdiction where such access is lawful.
ikiss reserves the right to amend, update or replace these Terms and Conditions at any time without prior individual notice. The most current version of this Agreement will always be published at https://ikiss.cam/terms-conditions. Continued use of the platform following the publication of any revised version constitutes your acceptance of those changes.
Last updated: 1 January 2026.
Definitions
The following terms, when used in this Agreement, shall have the meanings ascribed to them below:
- "Platform"
- The ikiss website at https://ikiss.cam and all pages, sub-directories, content, tools and services made available through it.
- "User" / "you"
- Any individual who accesses, browses or interacts with the Platform in any capacity.
- "Account"
- A registered user profile created and maintained through the ikiss Platform.
- "Content"
- All text, images, data, audio-visual material, software code and information published on or through the Platform.
- "Bonus"
- Any promotional credit, matched deposit offer, free play allocation or other incentive made available to eligible registered Users subject to stated conditions.
- "KYC"
- Know Your Customer verification — the identity, age and payment-source checks required before a User may withdraw funds or access certain features.
- "MYR" / "RM"
- Malaysian Ringgit, the lawful currency of Malaysia and the primary currency used for account balances, deposits and withdrawals on the Platform.
- "Responsible Gambling"
- The suite of tools, policies and guidance provided by ikiss to support safe, informed and controlled participation in gambling activities.
Account Eligibility
3.1 Age Requirement
Access to and registration on the ikiss Platform is strictly restricted to individuals who are at least 21 years of age. This minimum age requirement applies regardless of the legal age of majority in any other context. ikiss will request identity documentation to verify age during the KYC process and reserves the right to suspend or permanently close any Account where the User is found to be under 21 years of age at any time.
3.2 Jurisdictional Eligibility
Users are solely responsible for determining whether access to and participation in the Platform is lawful in their jurisdiction. ikiss does not represent or warrant that access to the Platform is legal in any particular location. Users located in jurisdictions where online gambling is prohibited must not register or use the Platform. Persons accessing the Platform from restricted jurisdictions do so at their own risk and may have their Accounts suspended without notice.
3.3 Single Account Policy
Each User may hold only one active Account on the ikiss Platform. Creating multiple Accounts — whether under the same identity or using different personal information — is strictly prohibited and will result in the closure of all associated Accounts, along with forfeiture of any pending bonuses or balances subject to verification of fraud.
3.4 Account Accuracy
Users must provide accurate, complete and current information when registering and throughout the lifetime of their Account. Providing false, misleading or outdated information — including name, date of birth, address, national identification details or bank account information — constitutes a material breach of this Agreement.
Deposits and Withdrawals
4.1 Supported Payment Methods
ikiss currently supports the following deposit and withdrawal channels for eligible Malaysian users: Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, DuitNow, FPX (Financial Process Exchange), Touch 'n Go eWallet, Boost, GrabPay, Bitcoin (BTC), Ethereum (ETH), Tether (USDT) and Litecoin (LTC). Availability of individual payment methods may vary by account status, region or platform update.
4.2 Minimum and Maximum Limits
Minimum deposit amounts and withdrawal thresholds are displayed within the account payment area at the time of each transaction. Standard minimum deposit is RM30 for most methods. Specific limits for each method are subject to change without prior notice. Users should review the current limits displayed in their Account before transacting.
4.3 Processing Times
E-wallet deposits via Touch 'n Go eWallet, Boost and GrabPay, and DuitNow instant transfers, are typically processed instantly upon confirmation. FPX bank transfers and online banking deposits may take between 5 and 15 minutes depending on the financial institution's processing queue. Withdrawal requests are subject to security review and may take between 5 and 30 minutes for e-wallet payouts. Bank transfer withdrawals may take longer depending on banking hours and verification status.
4.4 Withdrawal Conditions
Before a withdrawal request will be processed, the following conditions must be met:
- The User's Account must be fully KYC-verified, including identity and payment-source documentation.
- Any applicable wagering requirements attached to active bonus funds must be satisfied in full.
- The requested withdrawal amount must not exceed the applicable daily or periodic limit.
- The Account must be in good standing with no pending security reviews or compliance holds.
- The nominated payout method must match an instrument previously used for deposit, where required by platform policy.
4.5 Cryptocurrency Deposits
Cryptocurrency deposits are subject to network confirmation requirements, which may vary based on congestion. ikiss converts cryptocurrency deposits to MYR at the applicable exchange rate at the time of confirmed receipt. Cryptocurrency values are volatile — ikiss is not liable for fluctuations between submission and confirmation of a transaction. Users must ensure that the correct network and wallet address are used; transactions sent to incorrect addresses may be irreversible and unrecoverable.
Bonuses and Promotions
5.1 Eligibility and Availability
All bonuses and promotional offers available through ikiss are subject to individual eligibility criteria, minimum deposit requirements and wagering conditions. Bonus availability may be restricted based on the User's payment method, account status, verified jurisdiction or participation in prior promotions. ikiss reserves the right to modify, suspend or withdraw any promotion at any time without prior notice.
5.2 Wagering Requirements
Bonus funds are subject to wagering requirements that must be completed before any associated winnings may be withdrawn. Wagering multipliers are stated on each individual promotion page. Game contributions towards wagering requirements vary by category — some game types may contribute less than 100% or may be excluded entirely. The current wagering contribution table is available within the applicable promotion terms on the Platform.
5.3 Bonus Abuse
ikiss employs automated and manual monitoring to identify bonus abuse, including the use of low-risk betting patterns to fulfil wagering requirements without meaningful engagement. Where bonus abuse is detected, ikiss reserves the right to void any associated bonus funds and winnings, suspend or close the Account, and recover any amounts already withdrawn in connection with such activity.
5.4 Birthday and Referral Bonuses
Birthday bonuses are tiered by Account loyalty status (Bronze, Silver, Gold, VIP) and are disbursed to eligible accounts automatically around the registered date of birth, subject to account activity and verification conditions. Referral bonuses are paid when the referred person completes registration, KYC verification and a qualifying deposit. Both the referring User and the referred friend must have separate, independently verified Accounts.
Responsible Gambling
ikiss is committed to providing a safe and responsible entertainment environment. The Platform offers deposit limit controls, session time reminders and self-exclusion functionality directly from the Account settings area. Users experiencing difficulty managing their gambling behaviour are strongly encouraged to engage these tools and to seek independent assistance.
For further guidance on responsible gambling, Users may refer to the dedicated Responsible Gambling page on this Platform, which contains information on self-exclusion procedures, deposit limit settings and third-party support organisations available to Malaysian residents.
Participation in any form of gambling is restricted to individuals aged 21 and above. Gambling is not a means of earning income and should be approached exclusively as entertainment. Never gamble with funds you cannot afford to lose.
Intellectual Property
All content on the ikiss Platform — including but not limited to text, graphic design, layout, source code, trademarks, logos, brand elements and data compilations — is the exclusive intellectual property of ikiss or its licensors and is protected by applicable Malaysian and international intellectual property laws.
Users are granted a limited, non-exclusive, non-transferable licence to access and view the Content for personal, non-commercial purposes only. Any reproduction, distribution, modification, adaptation, public display, or creation of derivative works from any Content without the express prior written consent of ikiss is strictly prohibited. Unauthorised use of any ikiss intellectual property may result in legal action.
User Conduct
By using the ikiss Platform, you agree that you will not engage in any of the following prohibited activities:
- Registering an Account if you are under 21 years of age or if applicable law prohibits your participation.
- Providing false, misleading, fraudulent or stolen personal or payment information.
- Using any automated system, software, bot or scraping tool to access or extract data from the Platform without express written authorisation.
- Attempting to circumvent, disable or interfere with any security, authentication or access-control mechanism on the Platform.
- Engaging in collusion, match-fixing, arbitrage betting or any coordinated manipulation of Platform outcomes.
- Using the Platform for money laundering, fraud, or any other illegal financial activity.
- Harassing, threatening or engaging in abusive communication with Platform support staff or other Users.
- Exploiting technical errors, bugs or undocumented features for personal gain.
ikiss reserves the right to take any action it deems appropriate in response to prohibited conduct, including Account suspension or closure, forfeiture of balances, reporting to relevant authorities and civil or criminal proceedings.
Limitation of Liability
To the fullest extent permitted by applicable law, ikiss, its directors, officers, employees, agents and licensors shall not be liable for any indirect, incidental, consequential, special or punitive damages arising out of or in connection with your use of, or inability to use, the Platform, including without limitation:
- Loss of funds resulting from gambling outcomes, wagering decisions or bonus forfeiture.
- Financial losses resulting from payment processing delays, banking errors or cryptocurrency network failures.
- Losses arising from temporary Platform unavailability due to maintenance, technical failure or third-party service interruption.
- Inaccuracies in odds, game results or promotional information caused by data provider errors.
Nothing in this clause shall exclude ikiss's liability for death or personal injury caused by its own negligence, fraud or fraudulent misrepresentation, or any liability that cannot be excluded under mandatory applicable law.
Account Suspension and Closure
ikiss reserves the right to suspend, restrict or permanently close any User Account, with or without prior notice, in any of the following circumstances:
- Breach of any provision of this Agreement.
- Failure to complete KYC verification within the required timeframe.
- Suspicion of fraudulent, collusive or abusive activity.
- A compulsory or voluntary self-exclusion request initiated by the User or a third party on the User's behalf.
- A legal, regulatory or compliance obligation requiring the Platform to restrict the Account.
Upon closure of an Account in good standing, any verified remaining balance (net of active bonus funds and pending wagering requirements) will be returned to the User through an eligible withdrawal method, subject to applicable identity and compliance checks.
Users who wish to voluntarily close their Account may do so by contacting ikiss Support at the email address provided in the Contact section below.
Privacy and Data Use
The collection, processing and storage of personal data by ikiss is governed by the ikiss Privacy Policy, which forms part of this Agreement by reference and is available at https://ikiss.cam/privacy-policy. By using the Platform, you consent to the data practices described in the Privacy Policy.
ikiss processes personal data for the purposes of account management, age and identity verification, payment processing, fraud prevention, responsible-gambling monitoring, and service improvement. Data will not be sold to third parties for unrelated commercial purposes. Users resident in Malaysia have the right to access, correct and request deletion of their personal data subject to applicable legal obligations — please refer to the Privacy Policy for the full details.
Governing Law and Dispute Resolution
This Agreement and any dispute or claim arising out of or in connection with it (including non-contractual disputes or claims) shall be subject to the governing law applicable to the Platform's licensed jurisdiction. The Parties agree to attempt to resolve any dispute arising under this Agreement through good-faith discussion in the first instance.
Where informal resolution is not achieved within a reasonable period, either party may refer the matter to binding arbitration under the rules of a mutually agreed arbitral institution, or where arbitration is not agreed, to the competent courts of the applicable jurisdiction. Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief in a court of competent jurisdiction.
Contact Us
If you have any questions, concerns or requests relating to these Terms and Conditions, or wish to exercise any rights available to you under this Agreement, please contact the ikiss support team through the following channel:
Email: [email protected]
Support Hours: 24 hours a day, 7 days a week, Malaysia Time (MYT, UTC+8)
Written queries are typically acknowledged within one business day. Complex matters relating to account review, KYC dispute or legal notices may require additional processing time.